Global Certificate in Online Crisis Communication Tactics

Name: Global Certificate in Online Crisis Communication Tactics
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The Global Certificate in Online Crisis Communication Tactics is a comprehensive course that equips learners with the essential skills to manage and mitigate communication crises in the digital age. This course is crucial for professionals in public relations, marketing, and communications, as it provides them with the latest strategies and tools to respond effectively to online crises.

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AboutThisCourse

In today's fast-paced and interconnected world, online crises can escalate rapidly, causing significant damage to a brand's reputation and bottom line. This course teaches learners how to identify potential crises, develop a crisis communication plan, and engage with stakeholders using social media and other digital channels. By completing this course, learners will gain the confidence and expertise to lead their organizations through online crises, enhancing their career prospects and contributing to their organization's success. The course is industry-demanded and provides practical skills that learners can apply immediately in their jobs.

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CourseDetails

• Unit 1: Introduction to Online Crisis Communication
• Unit 2: Understanding Crisis Communication Theory
• Unit 3: Digital Communication Channels in Crisis Management
• Unit 4: Building an Online Crisis Communication Plan
• Unit 5: Social Media Listening and Monitoring in Crisis Situations
• Unit 6: Crafting Effective Messages for Online Crisis Communication
• Unit 7: Stakeholder Engagement during Online Crises
• Unit 8: Case Studies: Successful and Unsuccessful Online Crisis Communication
• Unit 9: Ethical Considerations in Online Crisis Communication
• Unit 10: Training and Drills for Effective Online Crisis Communication

CareerPath

In the ever-evolving world of online communication, the importance of crisis communication tactics has surged to the forefront. With organizations facing increased scrutiny and the potential for public relations nightmares, professionals skilled in managing online crises are in high demand. Let's explore four key roles within this niche, supported by a 3D pie chart highlighting the job market trends in the UK. 1. **Crisis Management Specialist**: These professionals oversee an organization's overall crisis management strategy. They wield a comprehensive understanding of risk assessment, crisis prevention, and response tactics. 2. **PR Specialist in Crisis**: Focusing on maintaining a positive public image, a PR specialist in crisis works tirelessly to mitigate the potential damage of negative events and maintain trust with the public. 3. **Social Media Manager in Crisis**: In today's digital age, social media can make or break an organization's reputation. A social media manager in crisis ensures that messaging remains consistent and appropriate during challenging times. 4. **Content Marketer in Crisis**: Content marketers skilled in crisis communication craft and distribute informative, empathetic, and engaging content to address the public's concerns and restore trust in the organization. In the dynamic realm of online crisis communication, these roles offer exciting opportunities for professionals seeking to make a meaningful impact. As organizations continue to emphasize the importance of crisis preparedness, these positions are poised for growth and influence in the UK job market.

EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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DigitalCertificate
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GLOBAL CERTIFICATE IN ONLINE CRISIS COMMUNICATION TACTICS

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London School of International Business (LSIB)

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05 May 2025

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