Professional Certificate Conflict Resolution: Smart Solutions
-- ViewingNowThe Professional Certificate Conflict Resolution: Smart Solutions is a course designed to empower learners with essential skills for effective conflict resolution. This program highlights the significance of conflict resolution in both personal and professional settings and the growing industry demand for skilled professionals.
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โข Unit 1: Introduction to Conflict Resolution
โข Unit 2: Understanding Conflict: Types and Causes
โข Unit 3: Effective Communication Skills for Conflict Resolution
โข Unit 4: Negotiation and Mediation Techniques
โข Unit 5: Conflict Resolution Strategies and Tactics
โข Unit 6: Managing Emotions in Conflict Situations
โข Unit 7: Building and Maintaining Positive Relationships
โข Unit 8: Conflict Resolution in the Workplace
โข Unit 9: Ethical Considerations in Conflict Resolution
โข Unit 10: Developing a Conflict Resolution Action Plan
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- BasicUnderstandingSubject
- ProficiencyEnglish
- ComputerInternetAccess
- BasicComputerSkills
- DedicationCompleteCourse
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- NotAccreditedRecognized
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- ThreeFourHoursPerWeek
- EarlyCertificateDelivery
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- TwoThreeHoursPerWeek
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