Global Certificate in AI-Enhanced Customer Advocacy Practices

Name: Global Certificate in AI-Enhanced Customer Advocacy Practices
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The Global Certificate in AI-Enhanced Customer Advocacy Practices is a comprehensive course designed to equip learners with the essential skills required to thrive in the rapidly evolving world of artificial intelligence (AI) and customer experience. This course is critical for professionals seeking to stay ahead in the industry, as AI technologies continue to revolutionize customer advocacy practices.

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AboutThisCourse

By enrolling in this course, learners will gain a deep understanding of AI-powered customer engagement strategies and how to leverage AI tools to deliver personalized, data-driven customer experiences. The course covers a range of topics, including AI-enhanced customer service, predictive analytics, and machine learning applications in customer advocacy. Upon completion, learners will be equipped with the skills and knowledge needed to drive customer engagement, improve customer satisfaction, and enhance loyalty in their organizations. This course is an excellent opportunity for professionals looking to advance their careers in customer advocacy, marketing, sales, and other related fields.

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CourseDetails

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Unit 1: Introduction to AI-Enhanced Customer Advocacy Practices
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Unit 2: Understanding Artificial Intelligence (AI) and its Role in Customer Experience
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Unit 3: Leveraging Machine Learning for Customer Advocacy
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Unit 4: Natural Language Processing (NLP) and Sentiment Analysis for Customer Support
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Unit 5: Implementing Chatbots for Customer Service Automation
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Unit 6: Data-Driven Decision Making in Customer Advocacy
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Unit 7: Ethical Considerations in AI-Enhanced Customer Advocacy
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Unit 8: Best Practices for AI Implementation in Customer Support
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Unit 9: Measuring Success in AI-Enhanced Customer Advocacy Programs
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Unit 10: Future Trends in AI-Enhanced Customer Advocacy

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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GLOBAL CERTIFICATE IN AI-ENHANCED CUSTOMER ADVOCACY PRACTICES

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London School of International Business (LSIB)

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05 May 2025

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