Global Certificate in CX Transformation with Feedback

Name: Global Certificate in CX Transformation with Feedback
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The Global Certificate in CX Transformation with Feedback course is a comprehensive program designed to enhance your skills in Customer Experience (CX) transformation. This course emphasizes the importance of CX in today's business landscape, where customer satisfaction and loyalty are paramount for organizational success.

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AboutThisCourse

With the rising demand for CX professionals across industries, this course provides a timely and essential learning opportunity. It equips learners with the necessary skills to drive CX transformation, including feedback analysis, strategy development, and implementation. The course also offers valuable industry insights and best practices, enabling learners to apply their knowledge effectively in real-world scenarios. By completing this course, learners will gain a competitive edge in their careers, demonstrating their expertise in CX transformation and their commitment to delivering exceptional customer experiences. This certification is a valuable addition to any professional's skill set, opening up opportunities for career advancement and growth in this increasingly important field.

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CourseDetails

• Customer Experience (CX) Strategy
• CX Measurement and Metrics
• Voice of the Customer (VoC) Programs
• Customer Journey Mapping
• CX Technology and Tools
• Employee Engagement and Training
• Change Management in CX Transformation
• CX in Digital Transformation
• CX Data Analytics and Insights
• CX Case Studies and Best Practices

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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ComplementaryFormalQualifications

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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FullCourseAccess
DigitalCertificate
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GLOBAL CERTIFICATE IN CX TRANSFORMATION WITH FEEDBACK

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London School of International Business (LSIB)

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05 May 2025

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