Executive Development Programme in Data-Driven Customer Relationship Management

Name: Executive Development Programme in Data-Driven Customer Relationship Management
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The Executive Development Programme in Data-Driven Customer Relationship Management is a certificate course designed to empower professionals with the skills to leverage data for effective customer relationship management. This programme is crucial in today's data-driven world, where businesses rely heavily on data to make informed decisions and drive customer engagement.

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AboutThisCourse

With the increasing demand for data-savvy professionals, this course offers a unique opportunity for learners to gain a competitive edge in their careers. It equips learners with essential skills in data analysis, customer segmentation, and CRM strategy development, enabling them to deliver data-driven insights that drive business growth. By the end of this course, learners will be able to design and implement data-driven CRM strategies, interpret customer data to drive engagement, and make informed decisions that enhance customer experience. This programme is a valuable investment for professionals seeking to advance their careers in marketing, sales, customer service, or any role that involves customer relationship management.

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CourseDetails

• Data-Driven Customer Relationship Management
• Understanding Customer Data
• Customer Analytics and Segmentation
• Data Visualization for Customer Insights
• Personalization Strategies in CRM
• Building a Data-Driven CRM Culture
• Customer Relationship Metrics and KPIs
• Leveraging AI and Machine Learning in CRM
• CRM Technology and Data Security
• Case Studies in Data-Driven CRM

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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EXECUTIVE DEVELOPMENT PROGRAMME IN DATA-DRIVEN CUSTOMER RELATIONSHIP MANAGEMENT

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London School of International Business (LSIB)

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05 May 2025

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