Executive Development Programme in Leading Customer-Focused Teams

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The Executive Development Programme in Leading Customer-Focused Teams is a certificate course designed to empower professionals with essential skills for career advancement. This programme emphasizes the importance of customer-focused leadership in today's dynamic business environment.

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AboutThisCourse

By blending theory with practical application, learners will gain a comprehensive understanding of leading and managing high-performing teams that prioritize customer satisfaction. With the growing demand for customer-centric approaches in various industries, this course is increasingly relevant for professionals pursuing leadership roles. Learners will develop crucial skills in communication, strategic planning, problem-solving, and change management, enabling them to drive innovation and improve customer experience within their organizations. By successfully completing this programme, professionals can enhance their career prospects and make a significant impact in their chosen field.

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CourseDetails

• Understanding Customers: Building Customer Empathy
• Developing a Customer-Centric Mindset
• Leading Customer-Focused Teams: Best Practices
• Strategies for Effective Customer Engagement
• Improving Customer Experience through Data-Driven Decisions
• Building a High-Performing Customer-Focused Team
• Communication and Collaboration Skills for Customer Success
• Managing Customer Expectations and Building Trust
• Innovating for Customer Delight: Creating Value Propositions
• Measuring and Evaluating Customer-Focused Team Performance

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EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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  • NotAccreditedRecognized
  • NotRegulatedAuthorized
  • ComplementaryFormalQualifications

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CourseFee

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FastTrack GBP £140
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AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
  • OpenEnrollmentStartAnytime
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StandardMode GBP £90
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FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • DigitalCertificate
  • CourseMaterials
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EXECUTIVE DEVELOPMENT PROGRAMME IN LEADING CUSTOMER-FOCUSED TEAMS
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London School of International Business (LSIB)
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05 May 2025
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