Professional Certificate in SMS & Customer Journey Optimization

Name: Professional Certificate in SMS & Customer Journey Optimization
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The Professional Certificate in SMS & Customer Journey Optimization is a comprehensive course designed to empower learners with the essential skills needed to excel in customer engagement and mobile messaging. This program focuses on the importance of SMS as a powerful communication tool, teaching how to optimize customer journeys, increase conversions, and improve retention rates.

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AboutThisCourse

In an era where mobile devices are central to our lives, businesses highly demand professionals who can leverage SMS to create exceptional customer experiences. This course equips learners with sector-leading knowledge and expertise, enhancing their career prospects and value in the job market. Throughout this program, learners will master critical skills, including SMS campaign strategy, customer journey optimization, data-driven decision-making, segmentation, and personalization techniques. Upon completion, they will be poised to deliver significant business impact and excel as leaders in this growing field.

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CourseDetails

• SMS Marketing Fundamentals
• Understanding Customer Journeys
• Designing Mobile-Optimized SMS Campaigns
• SMS Automation and Personalization Techniques
• Customer Segmentation Strategies
• Measuring SMS Campaign Performance
• Data-Driven Decision Making in SMS Marketing
• Compliance and Best Practices in SMS Marketing
• Customer Experience Management in SMS Communication

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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FullCourseAccess
DigitalCertificate
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PROFESSIONAL CERTIFICATE IN SMS & CUSTOMER JOURNEY OPTIMIZATION

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London School of International Business (LSIB)

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05 May 2025

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