Masterclass Certificate in Active Listening: Creating a Supportive Environment

Name: Masterclass Certificate in Active Listening: Creating a Supportive Environment
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The Masterclass Certificate in Active Listening: Creating a Supportive Environment is a comprehensive course designed to enhance your listening skills, a crucial yet often overlooked aspect of communication. This course emphasizes the importance of active listening in various professional and personal settings, where effective communication can significantly impact relationships and outcomes.

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AboutThisCourse

In an era where distractions are rampant, and genuine connection is sought after, this course provides valuable insights and practical techniques to help you become an attentive, empathetic, and responsive listener. Industry demand for professionals with strong active listening skills is high, as it fosters collaboration, trust, and positive work environments. By completing this certificate course, learners will be equipped with essential skills for career advancement, including improved interpersonal relationships, conflict resolution, and the ability to influence and inspire others. In turn, these competencies will enhance productivity, teamwork, and overall job satisfaction.

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CourseDetails

• Understanding Active Listening: Definitions and Importance
• Key Elements of Active Listening: Body Language, Empathy, and Reflection
• Overcoming Barriers to Active Listening: Distractions, Assumptions, and Filter Bubbles
• Active Listening Techniques: Paraphrasing, Summarizing, and Asking Open-Ended Questions
• Active Listening in Different Contexts: Personal, Professional, and Cultural
• Active Listening and Conflict Resolution: De-escalating Tensions and Finding Common Ground
• Building Empathy through Active Listening: Creating a Supportive Environment
• Active Listening and Emotional Intelligence: Recognizing and Responding to Emotions
• Practicing Active Listening: Role-Playing, Feedback, and Self-Assessment
• Ethical Considerations in Active Listening: Boundaries, Consent, and Confidentiality

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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MASTERCLASS CERTIFICATE IN ACTIVE LISTENING: CREATING A SUPPORTIVE ENVIRONMENT

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London School of International Business (LSIB)

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05 May 2025

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