Executive Development Programme in Modern Complaint Management

This course focuses on the importance of building strong customer relationships, handling complaints efficiently, and turning negative feedback into positive outcomes. Enrolling in this programme provides learners with the opportunity to gain industry-recognized certification, enhance their resume, and increase their earning potential. Learners will acquire essential skills in problem-solving, communication, and leadership, making them valuable assets in any organization. The course is relevant to professionals in various industries, including customer service, sales, marketing, and operations. By completing this programme, learners will be equipped with the tools and techniques to manage complaints effectively, improve customer satisfaction, and drive business growth.