Executive Development Programme in Smart Customer Engagement

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The Executive Development Programme in Smart Customer Engagement is a certificate course designed to empower professionals with the latest skills in customer engagement. In today's fast-paced business environment, customer engagement is critical for organizational success, and this course provides learners with the necessary tools and strategies to effectively engage customers and drive business growth.

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AboutThisCourse

This programme is essential for professionals in marketing, sales, customer service, and other customer-facing roles who want to advance their careers and stay competitive in the industry. By completing this course, learners will gain a deep understanding of customer engagement strategies, data analysis, and digital marketing techniques, among other key skills. With a focus on practical application, this course provides learners with hands-on experience and real-world examples to ensure they can immediately apply what they've learned in their jobs. By the end of the course, learners will have the skills and knowledge needed to lead customer engagement initiatives and drive business success.

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CourseDetails


• Customer Engagement Strategies
• Smart Customer Engagement Technologies
• Data-Driven Customer Engagement
• Personalization in Customer Engagement
• Multi-Channel Customer Engagement
• Customer Experience Management
• Artificial Intelligence in Customer Engagement
• Customer Engagement Metrics and Analytics
• Social Media and Customer Engagement
• Innovations in Customer Engagement

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EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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  • NotAccreditedRecognized
  • NotRegulatedAuthorized
  • ComplementaryFormalQualifications

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CourseFee

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FastTrack GBP £140
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AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
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StandardMode GBP £90
CompleteInTwoMonths
FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • DigitalCertificate
  • CourseMaterials
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EXECUTIVE DEVELOPMENT PROGRAMME IN SMART CUSTOMER ENGAGEMENT
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London School of International Business (LSIB)
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05 May 2025
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