Executive Development Programme in Social Media and Customer Relationship Management (CRM)

Name: Executive Development Programme in Social Media and Customer Relationship Management (CRM)
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The Executive Development Programme in Social Media and Customer Relationship Management (CRM) is a certificate course designed to empower professionals with the latest strategies in digital marketing. This programme focuses on enhancing learners' ability to leverage social media for building effective customer relationships, a crucial skill in today's digital-first world.

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AboutThisCourse

With the ever-increasing importance of CRM in business strategies, this course is highly relevant and in demand across industries. It equips learners with essential skills such as social media analytics, CRM strategies, and customer engagement techniques, thereby enhancing their career prospects and potential for advancement. By the end of the course, learners will be able to strategically manage social media platforms, understand customer behaviors, and create data-driven CRM strategies. This will not only boost their professional value but also contribute significantly to the growth and success of their organizations.

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CourseDetails

• Social Media
• Customer Relationship Management (CRM)
• Social Media Listening and Monitoring
• Social Media Marketing Strategy
• Social Media Analytics
• CRM Strategies for Social Media
• Social Media Customer Service
• Social Media Platforms and Tools
• Social Media Brand Management
• Social Media and Mobile Marketing

CareerPath

In this Executive Development Programme, we focus on the booming fields of Social Media and Customer Relationship Management (CRM). With the ever-changing job market trends in the UK, here's a 3D pie chart illustrating the percentage of roles in demand in this industry: 1. **Social Media Manager (35%)** As a Social Media Manager, you'll be the voice of your company's brand, creating engaging content and managing campaigns to increase brand awareness. 2. **CRM Manager (25%)** CRM Managers are responsible for managing a company's relationship with its customers, using data analysis to drive sales and customer retention strategies. 3. **Data Analyst (20%)** Data Analysts interpret complex digital data, helping businesses make informed decisions about their marketing strategies and customer engagement. 4. **Digital Marketing Specialist (15%)** Digital Marketing Specialists handle various aspects of a company's online presence, focusing on brand promotion, lead generation, and content strategy. 5. **SEO Specialist (5%)** SEO Specialists optimize websites for search engines, driving organic traffic and improving a company's online visibility. The UK job market is rapidly evolving, with Social Media and CRM skills in high demand. Our Executive Development Programme is designed to help you excel in these fields, offering opportunities to gain hands-on experience and industry-recognized certifications. Stay ahead in your career with our cutting-edge training program.

EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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EXECUTIVE DEVELOPMENT PROGRAMME IN SOCIAL MEDIA AND CUSTOMER RELATIONSHIP MANAGEMENT (CRM)

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London School of International Business (LSIB)

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05 May 2025

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