Global Certificate in The Essentials of IT Service Management
-- ViewingNowThe Global Certificate in The Essentials of IT Service Management is a crucial course for professionals seeking to excel in IT service management. This certificate program, offered by leading institutions, provides a comprehensive understanding of IT service management best practices, tools, and techniques.
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GBP £ 140
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โข Introduction to IT Service Management
โข The Service Lifecycle and its Processes
โข Key Concepts and ITILยฎ Best Practices
โข Service Support and Service Delivery Models
โข Incident Management and Problem Management
โข Change Management and Configuration Management
โข Service Level Management and Capacity Management
โข IT Service Continuity and Information Security Management
โข Measuring and Improving IT Service Management
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