Executive Development Programme in Empathy & Emotional Agility in Leadership
-- ViewingNowThe Executive Development Programme in Empathy & Emotional Agility in Leadership is a certificate course designed to address the growing industry demand for emotionally intelligent leaders. This programme emphasizes the importance of empathy and emotional agility in navigating the complexities of modern leadership.
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โข Understanding Empathy & Emotional Agility in Leadership: This unit will cover the basics of empathy and emotional agility, including definitions, benefits, and their importance in leadership. โข Developing Empathetic Communication Skills: This unit will focus on building empathetic communication skills, such as active listening, understanding nonverbal cues, and expressing empathy. โข Emotional Intelligence for Leaders: This unit will cover the four key elements of emotional intelligence - self-awareness, self-management, social awareness, and relationship management - and how leaders can use them to build empathy and emotional agility. โข Building Trust and Rapport: This unit will explore the role of empathy and emotional agility in building trust and rapport with team members, stakeholders, and customers. โข Managing Emotions in the Workplace: This unit will cover how leaders can manage their emotions and respond effectively to the emotions of others, even in challenging situations. โข Cultivating a Culture of Empathy and Emotional Agility: This unit will focus on how leaders can create a workplace culture that values empathy and emotional agility, and how to embed these concepts into the organization's values, policies, and practices. โข Overcoming Empathy Fatigue: This unit will address the challenges of maintaining empathy and emotional agility over time, and provide strategies for preventing and managing empathy fatigue. โข Measuring Empathy and Emotional Agility: This unit will cover how to measure the impact of empathy and emotional agility on leadership effectiveness, team performance, and organizational success.
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