Certificate in Active Listening & Building Strong Relationships
-- ViewingNowThe Certificate in Active Listening & Building Strong Relationships is a crucial course designed to enhance communication skills and foster positive relationships in professional settings. This program addresses the increasing industry demand for employees who can listen attentively, understand others' perspectives, and build robust connections.
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GBP £ 140
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โข Understanding Active Listening: Definition, Benefits & Importance
โข Key Elements of Active Listening: Body Language, Empathy & Paraphrasing
โข Overcoming Barriers to Active Listening: Noise, Distractions & Preconceptions
โข Active Listening Skills Practice: Reflective Questions, Summarizing & Validating
โข Building Strong Relationships: Communication, Trust & Boundaries
โข Conflict Resolution through Active Listening: Identifying Issues, Understanding Perspectives & Finding Solutions
โข The Role of Active Listening in Emotional Intelligence: Awareness, Regulation & Empathy
โข Active Listening in the Workplace: Leadership, Teamwork & Customer Service
โข Active Listening in Personal Relationships: Family, Friends & Romantic Partners
โข Advanced Active Listening Techniques: Mirroring, Storytelling & Silence
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