Professional Certificate in Building a Resilient Retail Team
-- ViewingNowThe Professional Certificate in Building a Resilient Retail Team is a crucial course designed to equip learners with essential skills for career advancement in the retail industry. This program highlights the importance of having a resilient retail team that can adapt to changing market trends and consumer behaviors.
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Students enrolled
GBP £ 140
GBP £ 202
Save 44% with our special offer
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Team Building and Leadership Development: This unit covers the fundamentals of building and leading a resilient retail team. It includes topics such as team dynamics, communication, and motivation.
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Recruitment and Selection: This unit focuses on best practices for recruiting and selecting retail team members. It includes topics such as job analysis, interviewing, and onboarding.
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Training and Development: This unit covers the importance of training and developing retail team members to build resilience. It includes topics such as training needs analysis, delivery methods, and evaluation.
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Performance Management: This unit discusses how to manage the performance of retail team members to build resilience. It includes topics such as setting performance standards, providing feedback, and conducting performance appraisals.
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Conflict Resolution: This unit covers strategies for resolving conflicts within a retail team. It includes topics such as communication skills, negotiation, and mediation.
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Diversity and Inclusion: This unit explores the importance of diversity and inclusion in building a resilient retail team. It includes topics such as cultural competence, unconscious bias, and creating an inclusive workplace.
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Change Management: This unit discusses how to manage change within a retail team. It includes topics such as communication strategies, resistance management, and building a change-resilient team.
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Employee Engagement: This unit covers the importance of employee engagement in building a resilient retail team. It includes topics such as recognition, communication, and employee involvement.
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Work-Life Balance: This unit explores the importance of work-life balance in building a resilient retail team. It includes topics such as flexible work arrangements, stress management, and work-life integration.
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