Global Certificate in IT Service Management Fundamentals
-- ViewingNowThe Global Certificate in IT Service Management Fundamentals is a vital course for individuals seeking to establish or advance their careers in IT service management. This certificate program, offered by leading industry organizations, covers the essential principles and practices of IT service management as outlined in the ITIL 4 framework.
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โข IT Service Management Fundamentals
โข Service Support and Service Delivery
โข ITIL Framework and Best Practices
โข Incident Management and Problem Management
โข Change Management and Configuration Management
โข Service Level Management and Capacity Management
โข IT Service Continuity and Security Management
โข Measurement and Reporting in IT Service Management
โข Stakeholder Management and Communication in IT Service Management
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