Executive Development Programme in Service Quality Leadership: Data Focus

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The Executive Development Programme in Service Quality Leadership: Data Focus is a certificate course designed to empower professionals with essential skills for career advancement. This programme emphasizes the importance of data-driven decision-making in service quality leadership, making it highly relevant and in-demand in today's data-driven industry.

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Throughout the course, learners will gain a deep understanding of service quality management, customer experience design, and data analytics. They will develop the ability to analyze complex data sets, extract meaningful insights, and use these insights to drive service quality improvement and customer satisfaction. Upon completion, learners will be equipped with a comprehensive set of skills that will enable them to lead service quality initiatives, drive customer satisfaction, and deliver business results. This course is an excellent opportunity for professionals looking to advance their careers in service quality leadership, customer experience management, or data analytics.

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โ€ข Service Quality Data Analysis & Insights  
โ€ข Customer Experience Metrics & KPIs  
โ€ข Data-Driven Decision Making for Service Quality  
โ€ข Designing & Implementing a Data-Focused Service Quality Program  
โ€ข Utilizing Technology & Tools for Service Quality Data Management  
โ€ข Quality Data Visualization & Communication  
โ€ข Continuous Improvement & Iterative Design in Service Quality  
โ€ข Change Management & Leadership in Service Quality Data Initiatives  
โ€ข Ethics in Data Collection, Analysis, & Application for Service Quality  
โ€ข Case Studies & Real-World Examples of Successful Service Quality Data Programs

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็คบไพ‹่ฏไนฆ่ƒŒๆ™ฏ
EXECUTIVE DEVELOPMENT PROGRAMME IN SERVICE QUALITY LEADERSHIP: DATA FOCUS
ๆŽˆไบˆ็ป™
ๅญฆไน ่€…ๅง“ๅ
ๅทฒๅฎŒๆˆ่ฏพ็จ‹็š„ไบบ
London School of International Business (LSIB)
ๆŽˆไบˆๆ—ฅๆœŸ
05 May 2025
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