Executive Development Programme in Voice Communication Content
-- ViewingNowThe Executive Development Programme in Voice Communication Content is a comprehensive certificate course designed to enhance professional skills in voice communication. This program emphasizes the importance of effective communication in business settings and provides learners with essential tools to excel in their careers.
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โข Effective Voice Communication: Understanding the importance of voice communication, techniques for clear and concise communication, and strategies for handling challenging conversations. โข Listening Skills: Developing active listening skills, understanding the role of non-verbal communication, and recognizing the impact of emotions on voice communication. โข Assertiveness and Confidence: Building assertiveness and confidence in voice communication, understanding cultural differences, and overcoming communication apprehension. โข Public Speaking: Techniques for effective public speaking, managing nervousness, and delivering impactful presentations. โข Persuasive Communication: Understanding the principles of persuasion, using language effectively, and adapting communication styles to different audiences. โข Cross-Cultural Communication: Recognizing cultural differences in voice communication, developing cultural intelligence, and avoiding communication breakdowns in cross-cultural contexts. โข Virtual Communication: Techniques for effective virtual communication, managing virtual meetings, and using technology to enhance communication. โข Crisis Communication: Developing crisis communication plans, managing communication during a crisis, and restoring trust and credibility after a crisis. โข Conflict Resolution: Understanding the causes of conflict, developing conflict resolution strategies, and managing difficult conversations.
Note: The above list of units is not exhaustive and can be modified based on the specific needs and goals of the Executive Development Programme.
Additional Resources:
- Effective Communication Skills for Business Professionals
- The Art of Persuasion: Winning Without Intimidation
- Cross-Cultural Communication: A Practical Guide
- Virtual Communication: A Guide to Success in the Digital Age
- The Crisis Preparedness Quotient: Measure Your Readiness to Weather Any Storm
- Difficult Conversations: How to Dis
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