Advanced Certificate in Social Dynamics & Team Performance

• Advanced Team Communication: This unit will cover the critical role of communication in high-performing teams and explore advanced strategies for effective team communication. Topics will include non-verbal communication, active listening, and conflict resolution.

• Social Network Analysis: Students will learn how to analyze and visualize social networks within teams to identify key players and understand patterns of interaction. This unit will cover social network theory, graph theory, and network analysis software.

• Group Decision Making: This unit will explore the dynamics of group decision making, including the benefits and challenges of collaborative decision making. Students will learn how to facilitate group decision-making processes, manage group biases, and make effective group decisions.

• Team Motivation and Engagement: This unit will cover the key factors that influence team motivation and engagement, including goal setting, feedback, recognition, and autonomy. Students will learn how to create a positive team culture that fosters motivation and engagement.

• Diversity and Inclusion in Teams: This unit will explore the importance of diversity and inclusion in team performance, including the benefits and challenges of diverse teams. Students will learn how to create an inclusive team culture, manage bias, and leverage diversity for team success.

• Team Leadership and Management: This unit will cover the key leadership and management skills required for effective team performance, including delegation, coaching, and performance management. Students will learn how to create a positive team culture, manage conflicts, and lead high-performing teams.

• Team Creativity and Innovation: This unit will explore the role of creativity and innovation in team performance, including how to foster a culture of creativity, manage creative conflicts, and implement innovative ideas.

• Virtual Team Management: This unit will cover the unique challenges and opportunities of managing virtual teams, including communication, collaboration, and technology. Students will learn how to create a positive virtual team culture, manage virtual conflicts, and lead successful virtual teams.

• Advanced Team Building: This unit will explore advanced team building strategies, including team assessment, team development, and team coaching. Students will learn how to diagnose team strengths and weaknesses, create a team development plan, and coach teams to high performance.