Executive Development Programme in Listening & Empathy

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The Executive Development Programme in Listening & Empathy is a certificate course designed to enhance essential skills critical for career advancement. In today's fast-paced and increasingly digital world, effective communication has never been more crucial.

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This programme focuses on developing listening and empathy skills, which are in high demand across industries. By honing these abilities, learners can build stronger relationships, improve team collaboration, and make more informed decisions. The course content includes practical exercises, real-world examples, and interactive discussions that allow learners to apply new concepts directly to their work. Upon completion, learners will be equipped with the skills necessary to excel in leadership positions, manage conflicts more effectively, and foster a positive work environment. By investing in this programme, professionals demonstrate a commitment to continuous learning and improvement, setting themselves apart in a competitive job market.

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โ€ข Understanding Listening & Empathy
โ€ข Active Listening Skills for Executives
โ€ข The Power of Empathy in Leadership
โ€ข Developing Empathetic Communication
โ€ข Overcoming Barriers to Effective Listening
โ€ข The Role of Emotional Intelligence in Listening & Empathy
โ€ข Empathetic Feedback and Criticism
โ€ข Building Trust through Listening & Empathy
โ€ข Case Studies: Successful Leaders who Listen & Empathize
โ€ข Practical Exercises: Improving Listening & Empathy Skills

่Œไธš้“่ทฏ

In the UK job market, the demand for listening and empathy skills in executives is on the rise. This trend reflects the growing recognition of the importance of emotional intelligence in the workplace. Let's look at the specific roles and their corresponding skill demands in this area. 1. **Listening Skills (30%)** - Active listening is crucial in any leadership position. Effective listening enables executives to understand their team's challenges and needs, leading to better decision-making and improved relationships. 2. **Empathy Skills (25%)** - Empathy is a key component of emotional intelligence. Executives with high empathy skills can connect with their team members on a deeper level, fostering a more inclusive and supportive work environment. 3. **Leadership Skills (20%)** - Executives are expected to possess strong leadership qualities, which include the ability to listen and empathize with their team. Effective leaders can inspire and motivate their team, leading to increased productivity and job satisfaction. 4. **Communication Skills (15%)** - Good communication is closely linked to listening and empathy. Executives who possess strong communication skills can effectively convey their ideas and expectations, reducing misunderstandings and increasing collaboration. 5. **Conflict Resolution Skills (10%)** - Conflicts are inevitable in any work environment. Executives with strong conflict resolution skills can address these situations proactively, ensuring that they do not escalate and affect the overall team morale. The Executive Development Programme in Listening & Empathy aims to equip current and aspiring executives with these essential skills to succeed in their roles and make a positive impact on their organizations.

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EXECUTIVE DEVELOPMENT PROGRAMME IN LISTENING & EMPATHY
ๆŽˆไบˆ็ป™
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ๅทฒๅฎŒๆˆ่ฏพ็จ‹็š„ไบบ
London School of International Business (LSIB)
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05 May 2025
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