Advanced Certificate in Active Listening: A Practical Guide
-- ViewingNowThe Advanced Certificate in Active Listening: A Practical Guide is a comprehensive course designed to enhance your listening skills, a vital yet often overlooked aspect of communication. This certification emphasizes the importance of active listening in various professional settings, improving interpersonal relationships, and fostering a positive work environment.
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โข Understanding Active Listening: Definition and Importance
โข Key Elements of Active Listening
โข Active Listening vs Passive Listening
โข Barriers to Active Listening and How to Overcome Them
โข Developing Effective Questioning Techniques for Active Listening
โข Non-Verbal Communication in Active Listening
โข Active Listening in Different Contexts (e.g. Business, Healthcare, Education)
โข Building Rapport through Active Listening
โข Practical Active Listening Exercises and Role-Plays
โข Assessing Active Listening Skills and Providing Constructive Feedback
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