Masterclass Certificate in Conflict Resolution & Change Management
-- ViewingNowThe Masterclass Certificate in Conflict Resolution & Change Management is a comprehensive course designed to empower learners with essential skills for navigating and resolving conflicts, as well as managing change in professional and personal settings. This certificate course is of paramount importance in today's dynamic world, where conflicts and changes are inevitable and can significantly impact productivity, relationships, and overall success.
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โข Unit 1: Introduction to Conflict Resolution & Change Management
โข Unit 2: Understanding Conflict: Types, Causes, & Dynamics
โข Unit 3: Effective Communication Skills for Conflict Resolution
โข Unit 4: Negotiation Techniques in Conflict Resolution
โข Unit 5: Mediation & Facilitation in Conflict Resolution
โข Unit 6: Conflict Resolution in the Workplace
โข Unit 7: Change Management: Principles & Approaches
โข Unit 8: Leading & Implementing Change
โข Unit 9: Overcoming Resistance to Change
โข Unit 10: Sustaining Change & Building a Culture of Continuous Improvement
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