Executive Development Programme in IT Service Performance Enhancement
-- ViewingNowThe Executive Development Programme in IT Service Performance Enhancement is a crucial certificate course designed to empower IT professionals with essential skills for career advancement. This programme focuses on enhancing service quality, improving operational efficiency, and reducing costs in IT service management.
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โข IT Service Management Frameworks
โข Performance Metrics and Key Performance Indicators (KPIs) in IT Service Management
โข ITIL Best Practices for Service Performance Enhancement
โข Utilizing AI and Machine Learning for IT Service Optimization
โข Continual Service Improvement (CSI) in IT Service Management
โข Strategies for Effective Capacity Management
โข IT Service Availability and Resilience Improvement
โข Incident and Problem Management for Service Performance Enhancement
โข Change Management and its Impact on IT Service Performance
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