Certificate in Online Monitoring for Customer Insights
-- ViewingNowThe Certificate in Online Monitoring for Customer Insights is a comprehensive course designed to equip learners with essential skills in harnessing online data for customer insights. In today's digital age, understanding customer behavior online is crucial for businesses to thrive.
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โข Introduction to Online Monitoring for Customer Insights
โข Understanding Customer Data and Analytics
โข Social Media Monitoring and Analysis
โข Web Analytics Tools and Techniques
โข Customer Segmentation and Persona Development
โข Online Surveys and Feedback Collection
โข Data Visualization and Interpretation
โข Ethical Considerations in Online Monitoring
โข Case Studies and Real-World Examples
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