Advanced Certificate in Building Emotionally Intelligent Teams
-- ViewingNowThe Advanced Certificate in Building Emotionally Intelligent Teams is a comprehensive course designed to empower professionals with the skills necessary to foster positive team dynamics and drive success in the modern workplace. In today's interconnected world, emotional intelligence (EQ) has become a critical component of effective leadership and team management.
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โข Understanding Emotional Intelligence (EI) – definitions, history, and relevance
โข Assessing Emotional Intelligence – self-assessments, 360-degree feedback, and validated tools
โข Developing Emotional Intelligence – building self-awareness, self-management, social awareness, and relationship management
โข Building Emotionally Intelligent Teams – recognizing team emotional intelligence, fostering positive team dynamics, and addressing team challenges
โข Emotionally Intelligent Communication – active listening, empathic responding, and assertive expression
โข Managing Conflict in Teams – understanding conflict styles, resolving team conflicts, and promoting healthy conflict resolution
โข Creating a Culture of Emotional Intelligence – embedding EI in organizational values, policies, and practices
โข Measuring Team Emotional Intelligence – tracking progress, evaluating effectiveness, and adjusting strategies
โข Leading Emotionally Intelligent Teams – role-modeling EI, leading by example, and empowering team members
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