Professional Certificate in Retail Sales Training & Development
-- ViewingNowThe Professional Certificate in Retail Sales Training & Development is a course designed to enhance the skills of retail professionals, equipping them with the necessary tools to excel in sales and customer service. This certificate program focuses on the importance of effective communication, product knowledge, and sales techniques in driving revenue and customer satisfaction.
4,275+
Students enrolled
GBP £ 140
GBP £ 202
Save 44% with our special offer
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• Product Knowledge and Sales Techniques: This unit will cover the essential product knowledge needed for retail sales and various sales techniques to increase customer purchases. •
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• Customer Service Skills: In this unit, learners will develop skills in providing excellent customer service, including communication, problem-solving, and handling customer complaints. •
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• Sales Planning and Target Setting: Learners will explore the importance of sales planning and target setting, including setting achievable goals and monitoring progress. •
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• Merchandising and Visual Display: This unit will cover the principles of merchandising and visual display, including store layout, product placement, and window display techniques. •
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• Inventory Management and Control: Learners will learn about inventory management and control, including stock ordering, receiving, and storage. •
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• Sales Reporting and Analysis: In this unit, learners will explore the importance of sales reporting and analysis, including the use of data to inform sales strategies. •
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• Professional Development and Career Growth: This unit will cover strategies for personal and professional development, including networking, goal setting, and time management. •
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