Global Certificate in Targeting & Customer Experience

Name: Global Certificate in Targeting & Customer Experience
Availability: InStock

-- viewing now

The Global Certificate in Targeting & Customer Experience is a comprehensive course designed to empower professionals with essential skills in customer experience management. In today's customer-centric world, this course is of paramount importance as it teaches learners how to understand customer needs, create personalized experiences, and build customer loyalty.

5.0

Based on 4,062 reviews

4,517+

Students enrolled

GBP £ 140

GBP £ 202

Save 44% with our special offer

Start Now

About this course

The course covers a wide range of topics including customer journey mapping, voice of the customer programs, and data-driven decision making. By completing this course, learners will be equipped with the skills and knowledge needed to advance their careers in marketing, sales, and customer experience management. With a focus on practical applications, this course is in high demand in various industries, making it an ideal choice for professionals looking to stay ahead in their careers.

100% online

Learn from anywhere

Shareable certificate

Add to your LinkedIn profile

2 months to complete

at 2-3 hours a week

Start anytime

No waiting period

Course Details

• Customer Experience Fundamentals – Understanding the importance of customer experience and its impact on business success.
• Customer Segmentation – Identifying and segmenting customers based on demographics, behaviors, and preferences.
• Targeting Strategy – Developing effective targeting strategies to reach and engage with the desired customer segments.
• Customer Journey Mapping – Mapping the customer journey to identify pain points, opportunities, and moments of truth.
• Personalization and Customization – Tailoring products, services, and communications to meet individual customer needs and preferences.
• Customer Feedback and Insights – Collecting and analyzing customer feedback to inform product, service, and experience design.
• Customer Experience Metrics – Measuring and tracking customer experience metrics to assess performance and identify areas for improvement.
• Creating Positive Customer Experiences – Designing and delivering positive customer experiences across all touchpoints and channels.
• Customer Experience Innovation – Innovating and experimenting with new customer experiences to drive growth and loyalty.
• Building a Customer-Centric Culture – Cultivating a customer-centric culture within the organization to drive long-term success.

Career Path

The Global Certificate in Targeting & Customer Experience is designed to equip professionals with the required skills for various roles in the UK's growing market. This 3D Pie chart illustrates the job market trends for these roles, with a transparent background to maintain focus on the data. - Digital Marketing Specialist: As a digital marketing specialist, you will leverage data-driven strategies to optimize marketing campaigns and enhance customer engagement. The average salary in the UK ranges from £28,000 to £42,000. - Customer Experience Analyst: Customer experience analysts evaluate customer interactions and provide insights to improve customer satisfaction. The average salary in the UK ranges from £25,000 to £40,000. - CRM & Email Marketing Manager: These professionals manage customer relationship management systems and email marketing campaigns to foster customer loyalty and drive sales. The average salary in the UK ranges from £30,000 to £50,000. - SEO Specialist: SEO specialists optimize websites for search engines to enhance visibility and drive organic traffic. The average salary in the UK ranges from £25,000 to £40,000. - Social Media Manager: Social media managers create and manage social media content to increase brand awareness, engage with customers, and drive website traffic. The average salary in the UK ranges from £22,000 to £38,000. These roles are in high demand, and the Global Certificate in Targeting & Customer Experience can help you gain a competitive edge in this exciting and ever-evolving industry.

Entry Requirements

Basic understanding of the subject matter
Proficiency in English language
Computer and internet access
Basic computer skills
Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course Status

This course provides practical knowledge and skills for professional development. It is:

Not accredited by a recognized body
Not regulated by an authorized institution
Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

Why people choose us for their career

Loading reviews...

Frequently Asked Questions

What makes this course unique compared to others?

▼

How long does it take to complete the course?

▼

What support will I receive during the course?

▼

Is the certificate recognized internationally?

▼

What career opportunities will this course open up?

▼

When can I start the course?

▼

What is the course format and learning approach?

▼

Course fee

Get course information

Pay as a company

Request an invoice for your company to pay for this course.

Pay by Invoice

Earn a career certificate

GLOBAL CERTIFICATE IN TARGETING & CUSTOMER EXPERIENCE

is awarded to

Learner Name

who has completed a programme at

London School of International Business (LSIB)

Awarded on

05 May 2025

Blockchain Id: s-1-a-2-m-3-p-4-l-5-e

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.