Executive Development Programme in Active Listening in the Workplace
-- viewing nowThe Executive Development Programme in Active Listening in the Workplace is a certificate course designed to enhance communication skills critical for professional growth. This programme emphasizes the importance of active listening in the workplace, a skill often overlooked despite its profound impact on collaboration, productivity, and employee engagement.
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Course Details
• Understanding Active Listening: Definition and Importance
• The Role of Active Listening in Effective Communication
• Barriers to Active Listening and How to Overcome Them
• Key Elements and Techniques of Active Listening
• Non-Verbal Communication in Active Listening
• Developing Empathy and Emotional Intelligence in Active Listening
• Active Listening in Conflict Resolution and Problem-Solving
• Practical Exercises and Role-Plays for Active Listening Skills
• Implementing Active Listening in the Workplace: Tips and Best Practices
• Evaluating and Measuring the Impact of Active Listening in the Workplace
Career Path
Entry Requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course Status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
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