Executive Development Programme in Active Listening in the Workplace
-- ViewingNowThe Executive Development Programme in Active Listening in the Workplace is a certificate course designed to enhance communication skills critical for professional growth. This programme emphasizes the importance of active listening in the workplace, a skill often overlooked despite its profound impact on collaboration, productivity, and employee engagement.
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โข Understanding Active Listening: Definition and Importance
โข The Role of Active Listening in Effective Communication
โข Barriers to Active Listening and How to Overcome Them
โข Key Elements and Techniques of Active Listening
โข Non-Verbal Communication in Active Listening
โข Developing Empathy and Emotional Intelligence in Active Listening
โข Active Listening in Conflict Resolution and Problem-Solving
โข Practical Exercises and Role-Plays for Active Listening Skills
โข Implementing Active Listening in the Workplace: Tips and Best Practices
โข Evaluating and Measuring the Impact of Active Listening in the Workplace
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