Global Certificate in Customer Advocacy in the Age of AI

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The Global Certificate in Customer Advocacy in the Age of AI is a comprehensive course that empowers learners with essential skills for career advancement in today's AI-driven world. This course is designed to equip learners with the knowledge and expertise required to deliver exceptional customer experiences using artificial intelligence technologies.

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About this course

In an era where AI is revolutionizing every aspect of business, there is an increasing demand for professionals who can leverage AI to drive customer advocacy. This course is important for anyone looking to stay ahead of the curve and thrive in the rapidly evolving business landscape. Through this course, learners will gain hands-on experience with the latest AI tools and technologies, enabling them to deliver personalized and engaging customer experiences. They will also learn how to measure and analyze customer data to drive business growth and revenue. By the end of this course, learners will have the skills and knowledge required to become leaders in customer advocacy and drive business success.

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Course Details

• Unit 1: Introduction to Customer Advocacy in the Age of AI
• Unit 2: Understanding AI and Machine Learning
• Unit 3: AI-Powered Customer Experience
• Unit 4: Data Analytics for Customer Advocacy
• Unit 5: Ethics and Bias in AI
• Unit 6: Developing an AI Strategy for Customer Advocacy
• Unit 7: Implementing AI Tools for Customer Service
• Unit 8: Personalization and Customer Engagement through AI
• Unit 9: Measuring Success in AI-Driven Customer Advocacy
• Unit 10: Future Trends in AI and Customer Advocacy

Career Path

Entry Requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course Status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

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GLOBAL CERTIFICATE IN CUSTOMER ADVOCACY IN THE AGE OF AI
is awarded to
Learner Name
who has completed a programme at
London School of International Business (LSIB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
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