Global Certificate in Customer Advocacy in the Age of AI
-- ViewingNowThe Global Certificate in Customer Advocacy in the Age of AI is a comprehensive course that empowers learners with essential skills for career advancement in today's AI-driven world. This course is designed to equip learners with the knowledge and expertise required to deliver exceptional customer experiences using artificial intelligence technologies.
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โข Unit 1: Introduction to Customer Advocacy in the Age of AI
โข Unit 2: Understanding AI and Machine Learning
โข Unit 3: AI-Powered Customer Experience
โข Unit 4: Data Analytics for Customer Advocacy
โข Unit 5: Ethics and Bias in AI
โข Unit 6: Developing an AI Strategy for Customer Advocacy
โข Unit 7: Implementing AI Tools for Customer Service
โข Unit 8: Personalization and Customer Engagement through AI
โข Unit 9: Measuring Success in AI-Driven Customer Advocacy
โข Unit 10: Future Trends in AI and Customer Advocacy
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