Executive Development Programme in SMS-Focused Customer Retention

-- viewing now

The Executive Development Programme in SMS-Focused Customer Retention is a certificate course designed to enhance professionals' skills in customer retention using SMS marketing strategies. With the increasing importance of customer experience and retention in today's competitive business landscape, this programme is highly relevant and in demand across various industries.

4.5
Based on 7,791 reviews

7,181+

Students enrolled

GBP £ 140

GBP £ 202

Save 44% with our special offer

Start Now

About this course

This course equips learners with essential skills such as developing effective SMS campaigns, segmenting customer databases, analyzing customer behavior, and using data-driven approaches to improve customer loyalty. By completing this programme, learners will gain a competitive edge in their careers, with the ability to drive customer engagement, reduce churn, and increase revenue through SMS marketing. The course is delivered by industry experts and provides hands-on experience with real-world case studies and practical exercises. Learners will also have the opportunity to network with other professionals and gain insights into the latest trends and best practices in SMS-focused customer retention.

100% online

Learn from anywhere

Shareable certificate

Add to your LinkedIn profile

2 months to complete

at 2-3 hours a week

Start anytime

No waiting period

Course Details

Unit 1: Introduction to SMS Marketing & Customer Retention
Unit 2: Understanding Customer Behavior & Segmentation
Unit 3: Crafting Effective SMS Campaigns for Retention
Unit 4: Personalization Techniques in SMS Marketing
Unit 5: Analyzing SMS Marketing Metrics
Unit 6: Legal & Ethical Considerations in SMS Marketing
Unit 7: Building Customer Trust & Loyalty via SMS
Unit 8: Integrating SMS Marketing with CRM Systems
Unit 9: Case Studies: Successful SMS-Focused Customer Retention
Unit 10: Future Trends in SMS Marketing & Customer Retention

Career Path

The Executive Development Programme in SMS-Focused Customer Retention is tailored to fit the evolving job market trends in the UK. This programme equips professionals with essential skills to excel in the fields of customer success management, SMS marketing, data analysis, and digital marketing. The 3D Pie chart highlights the role distribution in the Executive Development Programme in SMS-Focused Customer Retention. Customer Success Managers take up the highest percentage of roles at 40%, followed by SMS Marketing Specialists with 30%. Data Analysts and Digital Marketing Managers each hold 20% and 10% of the roles respectively. By mastering these roles, professionals can enjoy a lucrative salary range, with Customer Success Managers earning between £35,000 and £65,000, SMS Marketing Specialists earning between £25,000 and £45,000, Data Analysts earning between £25,000 and £50,000, and Digital Marketing Managers earning between £30,000 and £60,000. With the growing demand for skilled professionals in the SMS-Focused Customer Retention sector, this Executive Development Programme is a valuable stepping stone for career advancement.

Entry Requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course Status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

Why people choose us for their career

Loading reviews...

Frequently Asked Questions

What makes this course unique compared to others?

How long does it take to complete the course?

What support will I receive during the course?

Is the certificate recognized internationally?

What career opportunities will this course open up?

When can I start the course?

What is the course format and learning approach?

Course fee

MOST POPULAR
Fast Track: GBP £140
Complete in 1 month
Accelerated Learning Path
  • 3-4 hours per week
  • Early certificate delivery
  • Open enrollment - start anytime
Start Now
Standard Mode: GBP £90
Complete in 2 months
Flexible Learning Pace
  • 2-3 hours per week
  • Regular certificate delivery
  • Open enrollment - start anytime
Start Now
What's included in both plans:
  • Full course access
  • Digital certificate
  • Course materials
All-Inclusive Pricing • No hidden fees or additional costs

Get course information

We'll send you detailed course information

Pay as a company

Request an invoice for your company to pay for this course.

Pay by Invoice

Earn a career certificate

Sample Certificate Background
EXECUTIVE DEVELOPMENT PROGRAMME IN SMS-FOCUSED CUSTOMER RETENTION
is awarded to
Learner Name
who has completed a programme at
London School of International Business (LSIB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
SSB Logo

4.8
New Enrollment