Executive Development Programme in SMS-Focused Customer Retention

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The Executive Development Programme in SMS-Focused Customer Retention is a certificate course designed to enhance professionals' skills in customer retention using SMS marketing strategies. With the increasing importance of customer experience and retention in today's competitive business landscape, this programme is highly relevant and in demand across various industries.

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AboutThisCourse

This course equips learners with essential skills such as developing effective SMS campaigns, segmenting customer databases, analyzing customer behavior, and using data-driven approaches to improve customer loyalty. By completing this programme, learners will gain a competitive edge in their careers, with the ability to drive customer engagement, reduce churn, and increase revenue through SMS marketing. The course is delivered by industry experts and provides hands-on experience with real-world case studies and practical exercises. Learners will also have the opportunity to network with other professionals and gain insights into the latest trends and best practices in SMS-focused customer retention.

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CourseDetails

โ€ข Unit 1: Introduction to SMS Marketing & Customer Retention
โ€ข Unit 2: Understanding Customer Behavior & Segmentation
โ€ข Unit 3: Crafting Effective SMS Campaigns for Retention
โ€ข Unit 4: Personalization Techniques in SMS Marketing
โ€ข Unit 5: Analyzing SMS Marketing Metrics
โ€ข Unit 6: Legal & Ethical Considerations in SMS Marketing
โ€ข Unit 7: Building Customer Trust & Loyalty via SMS
โ€ข Unit 8: Integrating SMS Marketing with CRM Systems
โ€ข Unit 9: Case Studies: Successful SMS-Focused Customer Retention
โ€ข Unit 10: Future Trends in SMS Marketing & Customer Retention

CareerPath

The Executive Development Programme in SMS-Focused Customer Retention is tailored to fit the evolving job market trends in the UK. This programme equips professionals with essential skills to excel in the fields of customer success management, SMS marketing, data analysis, and digital marketing. The 3D Pie chart highlights the role distribution in the Executive Development Programme in SMS-Focused Customer Retention. Customer Success Managers take up the highest percentage of roles at 40%, followed by SMS Marketing Specialists with 30%. Data Analysts and Digital Marketing Managers each hold 20% and 10% of the roles respectively. By mastering these roles, professionals can enjoy a lucrative salary range, with Customer Success Managers earning between ยฃ35,000 and ยฃ65,000, SMS Marketing Specialists earning between ยฃ25,000 and ยฃ45,000, Data Analysts earning between ยฃ25,000 and ยฃ50,000, and Digital Marketing Managers earning between ยฃ30,000 and ยฃ60,000. With the growing demand for skilled professionals in the SMS-Focused Customer Retention sector, this Executive Development Programme is a valuable stepping stone for career advancement.

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  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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FastTrack GBP £140
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  • ThreeFourHoursPerWeek
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StandardMode GBP £90
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  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
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EXECUTIVE DEVELOPMENT PROGRAMME IN SMS-FOCUSED CUSTOMER RETENTION
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London School of International Business (LSIB)
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05 May 2025
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