Certificate in IT Service Strategy for Non-Technical Roles

-- viewing now

The Certificate in IT Service Strategy for Non-Technical Roles is a comprehensive course designed to empower non-technical professionals with the necessary skills to excel in the evolving IT industry. This course highlights the importance of IT service management and strategic planning, making it ideal for professionals in roles such as project management, business analysis, and consulting.

5.0
Based on 7,874 reviews

2,586+

Students enrolled

GBP £ 140

GBP £ 202

Save 44% with our special offer

Start Now

About this course

In an era where technology drives business growth, understanding IT service strategy is crucial. This course equips learners with essential skills including service portfolio management, demand management, and financial management, ensuring they can contribute to organizational IT goals effectively. With the increasing industry demand for non-technical professionals who can understand and contribute to IT strategies, this course offers a valuable opportunity for career advancement. By the end of the course, learners will have gained a solid foundation in IT service strategy, enabling them to communicate more effectively with technical teams and drive business success.

100% online

Learn from anywhere

Shareable certificate

Add to your LinkedIn profile

2 months to complete

at 2-3 hours a week

Start anytime

No waiting period

Course Details

• IT Service Strategy
• Introduction to ITIL Framework
• IT Service Lifecycle
• Defining IT Service Strategy
• IT Service Strategy Planning
• Understanding Stakeholders and Their Needs
• Service Portfolio and Service Catalog Management
• Financial Management in IT Service Strategy
• Business Case Development for IT Services
• Measurement and Monitoring of IT Service Strategy

Career Path

The certificate in IT Service Strategy for Non-Technical Roles is a great way to dive into the ever-evolving world of information technology. This program equips students with the necessary skills for managing and strategizing IT services in various organizations. Below, we present a 3D pie chart displaying relevant statistics for the four primary roles in this field. 1. IT Service Strategy Manager: This role is essential for overseeing the development and implementation of an organization's IT strategy. Our data indicates that IT Service Strategy Managers account for 45% of the demand in the UK market, making it the most sought-after position. 2. IT Service Strategy Analyst: With a 30% share, IT Service Strategy Analysts are the second most in-demand role. These professionals are responsible for analyzing and enhancing the organization's IT strategies to ensure they align with business goals. 3. IT Service Strategy Coordinator: Coming in at 15%, IT Service Strategy Coordinators manage day-to-day tasks related to IT strategy. They work closely with various stakeholders to ensure the seamless execution of IT strategies. 4. IT Service Strategy Specialist: Rounding out our list, IT Service Strategy Specialists account for 10% of the demand. These experts typically focus on specific areas of IT strategy, such as risk management, compliance, or security. These roles contribute significantly to the IT industry's growth and provide excellent career opportunities for non-technical professionals. The 3D pie chart above highlights the job market trends for each role, offering a visual representation of their demand in the UK.

Entry Requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course Status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

Why people choose us for their career

Loading reviews...

Frequently Asked Questions

What makes this course unique compared to others?

How long does it take to complete the course?

What support will I receive during the course?

Is the certificate recognized internationally?

What career opportunities will this course open up?

When can I start the course?

What is the course format and learning approach?

Course fee

MOST POPULAR
Fast Track: GBP £140
Complete in 1 month
Accelerated Learning Path
  • 3-4 hours per week
  • Early certificate delivery
  • Open enrollment - start anytime
Start Now
Standard Mode: GBP £90
Complete in 2 months
Flexible Learning Pace
  • 2-3 hours per week
  • Regular certificate delivery
  • Open enrollment - start anytime
Start Now
What's included in both plans:
  • Full course access
  • Digital certificate
  • Course materials
All-Inclusive Pricing • No hidden fees or additional costs

Get course information

We'll send you detailed course information

Pay as a company

Request an invoice for your company to pay for this course.

Pay by Invoice

Earn a career certificate

Sample Certificate Background
CERTIFICATE IN IT SERVICE STRATEGY FOR NON-TECHNICAL ROLES
is awarded to
Learner Name
who has completed a programme at
London School of International Business (LSIB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
SSB Logo

4.8
New Enrollment