Certificate in IT Service Strategy for Non-Technical Roles

Name: Certificate in IT Service Strategy for Non-Technical Roles
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The Certificate in IT Service Strategy for Non-Technical Roles is a comprehensive course designed to empower non-technical professionals with the necessary skills to excel in the evolving IT industry. This course highlights the importance of IT service management and strategic planning, making it ideal for professionals in roles such as project management, business analysis, and consulting.

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AboutThisCourse

In an era where technology drives business growth, understanding IT service strategy is crucial. This course equips learners with essential skills including service portfolio management, demand management, and financial management, ensuring they can contribute to organizational IT goals effectively. With the increasing industry demand for non-technical professionals who can understand and contribute to IT strategies, this course offers a valuable opportunity for career advancement. By the end of the course, learners will have gained a solid foundation in IT service strategy, enabling them to communicate more effectively with technical teams and drive business success.

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CourseDetails

• IT Service Strategy
• Introduction to ITIL Framework
• IT Service Lifecycle
• Defining IT Service Strategy
• IT Service Strategy Planning
• Understanding Stakeholders and Their Needs
• Service Portfolio and Service Catalog Management
• Financial Management in IT Service Strategy
• Business Case Development for IT Services
• Measurement and Monitoring of IT Service Strategy

CareerPath

The certificate in IT Service Strategy for Non-Technical Roles is a great way to dive into the ever-evolving world of information technology. This program equips students with the necessary skills for managing and strategizing IT services in various organizations. Below, we present a 3D pie chart displaying relevant statistics for the four primary roles in this field. 1. IT Service Strategy Manager: This role is essential for overseeing the development and implementation of an organization's IT strategy. Our data indicates that IT Service Strategy Managers account for 45% of the demand in the UK market, making it the most sought-after position. 2. IT Service Strategy Analyst: With a 30% share, IT Service Strategy Analysts are the second most in-demand role. These professionals are responsible for analyzing and enhancing the organization's IT strategies to ensure they align with business goals. 3. IT Service Strategy Coordinator: Coming in at 15%, IT Service Strategy Coordinators manage day-to-day tasks related to IT strategy. They work closely with various stakeholders to ensure the seamless execution of IT strategies. 4. IT Service Strategy Specialist: Rounding out our list, IT Service Strategy Specialists account for 10% of the demand. These experts typically focus on specific areas of IT strategy, such as risk management, compliance, or security. These roles contribute significantly to the IT industry's growth and provide excellent career opportunities for non-technical professionals. The 3D pie chart above highlights the job market trends for each role, offering a visual representation of their demand in the UK.

EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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FastTrack GBP £140

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ThreeFourHoursPerWeek
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StandardMode GBP £90

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TwoThreeHoursPerWeek
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CERTIFICATE IN IT SERVICE STRATEGY FOR NON-TECHNICAL ROLES

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London School of International Business (LSIB)

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05 May 2025

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