Global Certificate in Ad Tech and Customer Experience

Name: Global Certificate in Ad Tech and Customer Experience
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The Global Certificate in Ad Tech and Customer Experience is a comprehensive course designed to meet the growing industry demand for experts in advertising technology. This certificate course emphasizes the importance of leveraging Ad Tech to deliver exceptional customer experiences, a highly sought-after skill in today's digital marketing landscape.

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About this course

The course equips learners with essential skills in data-driven marketing, programmatic advertising, and customer experience management. It provides a deep understanding of Ad Tech tools and platforms, enabling learners to drive efficient and effective marketing campaigns. The course also covers privacy regulations and ethical considerations in Ad Tech, ensuring learners are well-versed in best practices. By completing this course, learners will be able to demonstrate their ability to improve customer engagement, increase marketing ROI, and navigate the complex Ad Tech landscape. This will significantly enhance their career advancement opportunities in marketing, advertising, and digital transformation roles.

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Course Details

• Programmatic Advertising: Understanding the basics, benefits, and challenges of programmatic advertising, including real-time bidding, private marketplaces, and audience targeting. • Data Management Platforms (DMPs): Learning how DMPs collect, organize, and activate audience data, providing insights for more effective ad targeting. • Demand Side Platforms (DSPs): Exploring the functionality and advantages of DSPs in managing, optimizing, and purchasing ad inventory across various channels. • Cross-Channel Advertising: Strategies for delivering seamless, consistent ad experiences across multiple devices and platforms, leveraging user data and preferences. • Customer Relationship Management (CRM): Implementing CRM best practices, integrating customer data, and utilizing technology to strengthen customer relationships and drive loyalty. • Customer Experience (CX) Design: Designing and implementing customer-centric strategies that enhance user experiences, focusing on empathy, usability, and accessibility. • Customer Journey Mapping: Identifying and analyzing touchpoints, pain points, and opportunities in the customer journey to optimize engagement and conversion. • Personalization and Dynamic Content: Utilizing data-driven insights to deliver tailored content, offers, and experiences, increasing customer satisfaction and retention. • Attribution Modeling: Evaluating the impact of marketing efforts on conversions, understanding the role of each channel and touchpoint in the customer journey, and allocating resources accordingly.

Career Path

The Global Certificate in Ad Tech and Customer Experience job market is booming, and understanding the trends is crucial for career advancement. This 3D pie chart showcases the distribution of various roles related to Ad Tech and Customer Experience in the UK. Digital Strategists (12%) play a critical role in shaping an organization's digital presence and online marketing efforts. Customer Experience Managers (20%) ensure that a company's services meet and exceed customer expectations. On the technical side, Ad Operations Specialists (15%) manage the execution and optimization of digital advertising campaigns. Data Analysts (28%) are essential for interpreting and utilizing data to drive marketing and customer experience strategies. Lastly, Marketing Technologists (25%) bridge the gap between marketing and technology, driving innovation and improving customer experiences. With a responsive 3D pie chart showcasing these roles and their respective percentages, it's easy to visualize the UK job market trends for the Global Certificate in Ad Tech and Customer Experience. This valuable information can help professionals make informed decisions about their careers and areas of expertise.

Entry Requirements

Basic understanding of the subject matter
Proficiency in English language
Computer and internet access
Basic computer skills
Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course Status

This course provides practical knowledge and skills for professional development. It is:

Not accredited by a recognized body
Not regulated by an authorized institution
Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

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Earn a career certificate

GLOBAL CERTIFICATE IN AD TECH AND CUSTOMER EXPERIENCE

is awarded to

Learner Name

who has completed a programme at

London School of International Business (LSIB)

Awarded on

05 May 2025

Blockchain Id: s-1-a-2-m-3-p-4-l-5-e

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.