Professional Certificate in Trolling & Employee Training
-- viewing nowThe Professional Certificate in Trolling & Employee Training is a comprehensive course designed to meet the growing industry demand for skilled professionals who can manage online trolling and improve employee performance. This course emphasizes the importance of digital civility and imparts critical skills to handle trolling situations effectively.
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Course Details
• Understanding Trolling: Defining trolling, recognizing different types of trolls, and identifying trolling behaviors.
• Psychology of Trolling: Exploring the motivations behind trolling, the psychological effects of trolling, and how to respond to trolls.
• Legal & Ethical Considerations: Examining the legal aspects of trolling, ethical guidelines for dealing with trolls, and best practices for maintaining a positive online environment.
• Creating a Troll-Free Workplace: Developing strategies to prevent trolling in the workplace, promoting positive communication, and addressing trolling incidents.
• Social Media Policy: Establishing guidelines for employee social media use, protecting the company's reputation, and ensuring compliance with laws and regulations.
• Crisis Management: Managing trolling incidents, protecting the company's image, and restoring trust in the organization.
• Conflict Resolution: Addressing conflicts resulting from trolling, mediating disputes, and fostering a positive work culture.
• Monitoring & Moderation: Implementing monitoring and moderation strategies, using technology to detect and manage trolling, and ensuring a safe online environment.
• Employee Training: Designing effective training programs, raising awareness about trolling, and promoting positive online behavior.
Career Path
Entry Requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course Status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
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