Professional Certificate in Trolling & Employee Training
-- ViewingNowThe Professional Certificate in Trolling & Employee Training is a comprehensive course designed to meet the growing industry demand for skilled professionals who can manage online trolling and improve employee performance. This course emphasizes the importance of digital civility and imparts critical skills to handle trolling situations effectively.
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Students enrolled
GBP £ 140
GBP £ 202
Save 44% with our special offer
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โข Understanding Trolling: Defining trolling, recognizing different types of trolls, and identifying trolling behaviors.
โข Psychology of Trolling: Exploring the motivations behind trolling, the psychological effects of trolling, and how to respond to trolls.
โข Legal & Ethical Considerations: Examining the legal aspects of trolling, ethical guidelines for dealing with trolls, and best practices for maintaining a positive online environment.
โข Creating a Troll-Free Workplace: Developing strategies to prevent trolling in the workplace, promoting positive communication, and addressing trolling incidents.
โข Social Media Policy: Establishing guidelines for employee social media use, protecting the company's reputation, and ensuring compliance with laws and regulations.
โข Crisis Management: Managing trolling incidents, protecting the company's image, and restoring trust in the organization.
โข Conflict Resolution: Addressing conflicts resulting from trolling, mediating disputes, and fostering a positive work culture.
โข Monitoring & Moderation: Implementing monitoring and moderation strategies, using technology to detect and manage trolling, and ensuring a safe online environment.
โข Employee Training: Designing effective training programs, raising awareness about trolling, and promoting positive online behavior.
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