Advanced Certificate in Social Listening & Crisis Communication

-- viewing now

The Advanced Certificate in Social Listening & Crisis Communication is a comprehensive course designed to equip learners with essential skills for navigating and excelling in the complex world of digital communication. This certificate course emphasizes the importance of social listening in understanding brand perception, tracking industry trends, and identifying potential crises.

4.5
Based on 6,595 reviews

3,868+

Students enrolled

GBP £ 140

GBP £ 202

Save 44% with our special offer

Start Now

About this course

In an era where brand reputation can be tarnished in minutes, mastering crisis communication has become a critical requirement for professionals. This course covers crisis communication strategies, providing learners with the tools to manage and mitigate potential damage to brand image. By the end of this program, learners will be well-equipped to monitor online conversations, manage crises, and drive strategic decision-making in their organizations. With the ever-increasing demand for digital communication specialists, this course offers a valuable opportunity for career advancement. It is ideal for marketing professionals, communication specialists, business owners, and anyone interested in enhancing their digital communication skills.

100% online

Learn from anywhere

Shareable certificate

Add to your LinkedIn profile

2 months to complete

at 2-3 hours a week

Start anytime

No waiting period

Course Details

• Advanced Social Listening Techniques
• Crisis Communication Strategy and Planning
• Social Media Monitoring Tools and Analytics
• Stakeholder Identification and Engagement in Crisis Situations
• Legal and Ethical Considerations in Social Listening and Crisis Communication
• Real-time Social Media Management in Crisis Situations
• Measuring Effectiveness of Social Listening and Crisis Communication
• Case Studies: Successful Social Listening and Crisis Communication Management
• Preparing and Implementing a Social Listening and Crisis Communication Plan

Career Path

Loading chart...
As a professional in the Advanced Certificate in Social Listening & Crisis Communication, you will be in high demand in the UK's thriving job market. With a focus on essential skills such as social listening, crisis communication, data analysis, and UK market knowledge, you will be well-equipped to handle any challenge that comes your way. This 3D pie chart illustrates the demand for each of these key skills. Social listening takes the top spot with 45% of the market share, followed by crisis communication with 26%. Data analysis and UK market knowledge are also important, with 14% and 15% of the market share, respectively. These statistics highlight the importance of these skills in the job market, and the Advanced Certificate in Social Listening & Crisis Communication can help you gain the expertise you need to succeed. With a responsive chart that adapts to all screen sizes, you can access this information from anywhere, at any time.

Entry Requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course Status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

Why people choose us for their career

Loading reviews...

Frequently Asked Questions

What makes this course unique compared to others?

How long does it take to complete the course?

What support will I receive during the course?

Is the certificate recognized internationally?

What career opportunities will this course open up?

When can I start the course?

What is the course format and learning approach?

Course fee

MOST POPULAR
Fast Track: GBP £140
Complete in 1 month
Accelerated Learning Path
  • 3-4 hours per week
  • Early certificate delivery
  • Open enrollment - start anytime
Start Now
Standard Mode: GBP £90
Complete in 2 months
Flexible Learning Pace
  • 2-3 hours per week
  • Regular certificate delivery
  • Open enrollment - start anytime
Start Now
What's included in both plans:
  • Full course access
  • Digital certificate
  • Course materials
All-Inclusive Pricing • No hidden fees or additional costs

Get course information

We'll send you detailed course information

Pay as a company

Request an invoice for your company to pay for this course.

Pay by Invoice

Earn a career certificate

Sample Certificate Background
ADVANCED CERTIFICATE IN SOCIAL LISTENING & CRISIS COMMUNICATION
is awarded to
Learner Name
who has completed a programme at
London School of International Business (LSIB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
SSB Logo

4.8
New Enrollment