Executive Development Programme in Retail Customer Analytics
-- ViewingNowThe Executive Development Programme in Retail Customer Analytics is a certificate course designed to empower professionals with the necessary skills to drive data-driven decision-making in the retail industry. This program emphasizes the importance of customer analytics in understanding consumer behavior, improving customer engagement, and enhancing business performance.
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ร propos de ce cours
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2 mois pour terminer
ร 2-3 heures par semaine
Commencez ร tout moment
Aucune pรฉriode d'attente
Dรฉtails du cours
โข Introduction to Retail Customer Analytics: Understanding the fundamentals of customer analytics in retail, including data types, sources, and management.
โข Data Analysis Techniques: Exploring data analysis methods, such as statistical analysis, predictive modeling, and data mining, to extract insights from retail customer data.
โข Customer Segmentation: Learning how to segment customers based on demographics, behavior, and psychographics to create targeted marketing campaigns.
โข Customer Lifetime Value (CLV) Analysis: Understanding the concept of CLV and its importance in retail customer analytics, including how to calculate and optimize it.
โข Customer Experience Management: Examining the role of customer analytics in managing and improving the customer experience in retail.
โข Predictive Analytics in Retail: Learning how to use predictive analytics to forecast customer behavior, such as purchase patterns, churn, and response to marketing campaigns.
โข Marketing Mix Modeling: Exploring the use of customer analytics in optimizing the marketing mix, including pricing, promotion, product, and place.
โข Big Data and Retail Customer Analytics: Understanding the opportunities and challenges of using big data in retail customer analytics.
โข Privacy and Ethical Considerations: Examining the privacy and ethical considerations of collecting and using customer data in retail.
Parcours professionnel
Exigences d'admission
- Comprรฉhension de base de la matiรจre
- Maรฎtrise de la langue anglaise
- Accรจs ร l'ordinateur et ร Internet
- Compรฉtences informatiques de base
- Dรฉvouement pour terminer le cours
Aucune qualification formelle prรฉalable requise. Cours conรงu pour l'accessibilitรฉ.
Statut du cours
Ce cours fournit des connaissances et des compรฉtences pratiques pour le dรฉveloppement professionnel. Il est :
- Non accrรฉditรฉ par un organisme reconnu
- Non rรฉglementรฉ par une institution autorisรฉe
- Complรฉmentaire aux qualifications formelles
Vous recevrez un certificat de rรฉussite en terminant avec succรจs le cours.
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Frais de cours
- 3-4 heures par semaine
- Livraison anticipรฉe du certificat
- Inscription ouverte - commencez quand vous voulez
- 2-3 heures par semaine
- Livraison rรฉguliรจre du certificat
- Inscription ouverte - commencez quand vous voulez
- Accรจs complet au cours
- Certificat numรฉrique
- Supports de cours
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