Global Certificate in Crisis Communication: Building Trust
-- ViewingNowThe Global Certificate in Crisis Communication: Building Trust is a comprehensive course that equips learners with essential skills for effective crisis management and communication. In today's fast-paced, interconnected world, the ability to communicate clearly, promptly, and empathetically during a crisis is crucial for building and maintaining trust with stakeholders.
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Unit 1: Introduction to Crisis Communication & Building Trust
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Unit 2: Identifying Stakeholders in Crisis Situations
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Unit 3: Effective Communication Strategies during a Crisis
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Unit 4: Building & Maintaining Trust during a Crisis
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Unit 5: Media Relations in Crisis Communication
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Unit 6: Social Media's Role in Crisis Communication
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Unit 7: Case Studies: Successful Crisis Communication & Trust Building
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Unit 8: Ethical Considerations in Crisis Communication
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Unit 9: Developing a Crisis Communication Plan
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Unit 10: Post-Crisis Evaluation & Continuous Improvement
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