Global Certificate in Crisis Communication: Building Trust

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The Global Certificate in Crisis Communication: Building Trust is a comprehensive course that equips learners with essential skills for effective crisis management and communication. In today's fast-paced, interconnected world, the ability to communicate clearly, promptly, and empathetically during a crisis is crucial for building and maintaining trust with stakeholders.

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AboutThisCourse

This course is designed to meet the growing industry demand for crisis communication professionals who can help organizations respond to and recover from various types of crises. Learners will gain practical knowledge and skills in crisis identification, preparedness, response, and recovery strategies, as well as techniques for building and maintaining trust with stakeholders during and after a crisis. By completing this course, learners will be better prepared to advance their careers in crisis communication, public relations, corporate communications, and related fields. They will have the skills and knowledge to help organizations navigate crises with confidence and competence, and to build and maintain trust with stakeholders even in the most challenging circumstances.

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CourseDetails

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Unit 1: Introduction to Crisis Communication & Building Trust
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Unit 2: Identifying Stakeholders in Crisis Situations
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Unit 3: Effective Communication Strategies during a Crisis
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Unit 4: Building & Maintaining Trust during a Crisis
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Unit 5: Media Relations in Crisis Communication
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Unit 6: Social Media's Role in Crisis Communication
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Unit 7: Case Studies: Successful Crisis Communication & Trust Building
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Unit 8: Ethical Considerations in Crisis Communication
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Unit 9: Developing a Crisis Communication Plan
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Unit 10: Post-Crisis Evaluation & Continuous Improvement

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EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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  • NotAccreditedRecognized
  • NotRegulatedAuthorized
  • ComplementaryFormalQualifications

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CourseFee

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FastTrack GBP £140
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AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
  • OpenEnrollmentStartAnytime
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StandardMode GBP £90
CompleteInTwoMonths
FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • FullCourseAccess
  • DigitalCertificate
  • CourseMaterials
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GLOBAL CERTIFICATE IN CRISIS COMMUNICATION: BUILDING TRUST
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London School of International Business (LSIB)
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05 May 2025
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