Global Certificate in Account Management Best Practices
-- ViewingNowThe Global Certificate in Account Management Best Practices is a comprehensive course designed to provide learners with the essential skills needed to excel in account management. This course focuses on the importance of building and maintaining client relationships, understanding customer needs, and delivering exceptional service.
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GBP £ 140
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โข Account Management Fundamentals: Understanding the role and responsibilities of an account manager, key stakeholders, and the importance of building relationships.
โข Sales Strategy and Planning: Developing effective sales strategies, setting goals and objectives, and creating sales plans to achieve business targets.
โข Client Relationship Management: Building and maintaining long-term relationships with clients, understanding their needs, and providing exceptional customer service.
โข Account Planning and Analysis: Analyzing customer data, identifying opportunities, and creating strategic account plans to grow revenue and increase profitability.
โข Negotiations and Closing Deals: Mastering the art of negotiation, closing deals, and handling objections to maximize sales and revenue.
โข Communication and Presentation Skills: Effective communication and presentation skills to build trust, influence, and persuade clients and internal teams.
โข Key Account Management: Managing and growing key accounts, understanding their unique needs and challenges, and creating tailored solutions to meet their goals.
โข Performance Measurement and Reporting: Tracking and measuring account performance, identifying areas for improvement, and reporting key metrics to stakeholders.
โข Sales Process Improvement: Analyzing and optimizing the sales process, identifying bottlenecks and inefficiencies, and implementing best practices to increase sales and revenue.
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