Professional Certificate in NGO Crisis Communication and Recovery
-- ViewingNowThe Professional Certificate in NGO Crisis Communication and Recovery is a vital course designed to empower learners with the necessary skills to navigate complex communication challenges during crises. This program is crucial in an era where NGOs face increasing scrutiny and public distrust, emphasizing the importance of effective communication strategies.
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• Crisis Communication Strategy: This unit will cover the development of effective communication strategies during a crisis, including identifying key stakeholders and messages.
• Media Relations: This unit will focus on building positive relationships with the media during a crisis, including press releases and interviews.
• Social Media Management: This unit will cover best practices for using social media during a crisis, including monitoring and responding to online conversations.
• Internal Communication: This unit will address the importance of clear and timely communication with internal stakeholders during a crisis, including employees and volunteers.
• Community Engagement: This unit will explore strategies for engaging with affected communities during a crisis, including outreach and support efforts.
• Recovery Planning: This unit will cover the development of a comprehensive recovery plan, including rebuilding trust and reputation after a crisis.
• Risk Assessment and Mitigation: This unit will focus on identifying potential crises and implementing measures to prevent or minimize their impact.
• Legal and Ethical Considerations: This unit will address legal and ethical issues that may arise during a crisis, including privacy and transparency.
• Evaluation and Improvement: This unit will cover the importance of evaluating the effectiveness of crisis communication efforts and making improvements for the future.
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