Certificate in Performance Indicators & Metrics
-- ViewingNowThe Certificate in Performance Indicators & Metrics course is a valuable opportunity for professionals seeking to enhance their data analysis skills and drive business success. This program focuses on the measurement and management of key performance indicators (KPIs) and metrics, providing a solid understanding of data-driven decision making in the modern workplace.
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โข Introduction to Performance Indicators & Metrics
โข Understanding Key Performance Indicators (KPIs)
โข Establishing SMART Goals for Business Metrics
โข Data Collection Techniques for Performance Measurement
โข Data Analysis and Interpretation for Business Metrics
โข Balanced Scorecard: A Framework for Performance Management
โข Performance Metrics for Financial Management
โข Performance Metrics for Customer Relationship Management
โข Performance Metrics for Human Resource Management
โข Continuous Improvement: Using Metrics for Decision Making
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