Certificate in Performance Indicators & Metrics
-- ViewingNowThe Certificate in Performance Indicators & Metrics course is a valuable opportunity for professionals seeking to enhance their data analysis skills and drive business success. This program focuses on the measurement and management of key performance indicators (KPIs) and metrics, providing a solid understanding of data-driven decision making in the modern workplace.
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⢠Introduction to Performance Indicators & Metrics
⢠Understanding Key Performance Indicators (KPIs)
⢠Establishing SMART Goals for Business Metrics
⢠Data Collection Techniques for Performance Measurement
⢠Data Analysis and Interpretation for Business Metrics
⢠Balanced Scorecard: A Framework for Performance Management
⢠Performance Metrics for Financial Management
⢠Performance Metrics for Customer Relationship Management
⢠Performance Metrics for Human Resource Management
⢠Continuous Improvement: Using Metrics for Decision Making
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