Advanced Certificate in Social Media Customer Success Strategy
-- ViewingNowThe Advanced Certificate in Social Media Customer Success Strategy course is a comprehensive program designed to equip learners with essential skills for career advancement in the dynamic field of social media customer success. This course emphasizes the importance of leveraging social media platforms to drive customer engagement, loyalty, and overall business success.
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โข Advanced Social Media Listening:
โข Social Media Analytics: Metrics and KPIs
โข Social Media Content Strategy: Planning and Execution
โข Social Media Customer Relationship Management
โข Social Media Influencer Marketing Strategy
โข Social Media Advertising and Paid Campaigns
โข Social Media Crisis Management Plan
โข Social Media Brand Advocacy and Employee Advocacy Programs
โข Data-Driven Social Media Customer Success Tactics
โข Social Media Customer Success Metrics and Evaluation
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