Executive Development Programme in Customer Communication & Change Management
-- ViewingNowThe Executive Development Programme in Customer Communication & Change Management is a certificate course designed to enhance professionals' skills in managing customer relationships and driving change in the organization. This programme emphasizes the importance of effective communication, problem-solving, and adaptability, which are essential for career advancement.
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โข Executive Communication Skills
โข Customer Relationship Management
โข Change Management Best Practices
โข Effective Leadership in Customer Communication
โข Strategies for Successful Change Management
โข Stakeholder Engagement and Communication
โข Managing Customer Expectations during Change
โข Overcoming Barriers to Change in Customer Communication
โข Measuring the Impact of Change Management in Customer Communication
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