Executive Development Programme in Customer Communication & Change Management

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The Executive Development Programme in Customer Communication & Change Management is a certificate course designed to enhance professionals' skills in managing customer relationships and driving change in the organization. This programme emphasizes the importance of effective communication, problem-solving, and adaptability, which are essential for career advancement.

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AboutThisCourse

In today's rapidly changing business environment, there is a high demand for professionals who can manage customer relationships and lead change initiatives. This course equips learners with essential skills to excel in these areas, including developing and implementing effective communication strategies, managing customer expectations, and leading and managing change initiatives. By completing this programme, learners will gain a competitive edge in the job market, with the skills and knowledge needed to drive customer satisfaction, loyalty, and long-term business success. This course is an excellent opportunity for professionals looking to advance their careers, build their professional network, and stay ahead in today's fast-paced business world.

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CourseDetails

• Executive Communication Skills
• Customer Relationship Management
• Change Management Best Practices
• Effective Leadership in Customer Communication
• Strategies for Successful Change Management
• Stakeholder Engagement and Communication
• Managing Customer Expectations during Change
• Overcoming Barriers to Change in Customer Communication
• Measuring the Impact of Change Management in Customer Communication

CareerPath

EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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  • NotAccreditedRecognized
  • NotRegulatedAuthorized
  • ComplementaryFormalQualifications

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CourseFee

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FastTrack GBP £140
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AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
  • OpenEnrollmentStartAnytime
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StandardMode GBP £90
CompleteInTwoMonths
FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • DigitalCertificate
  • CourseMaterials
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EXECUTIVE DEVELOPMENT PROGRAMME IN CUSTOMER COMMUNICATION & CHANGE MANAGEMENT
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London School of International Business (LSIB)
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05 May 2025
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