Global Certificate in Social Media and Crisis Management
-- ViewingNowThe Global Certificate in Social Media and Crisis Management is a crucial course designed to meet the growing industry demand for professionals skilled in managing social media platforms during crises. This certificate course emphasizes the importance of effective communication, reputation management, and strategic planning during critical events.
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โข Unit 1: Introduction to Social Media and Crisis Management
โข Unit 2: Social Media Listening and Monitoring
โข Unit 3: Developing a Crisis Communication Plan
โข Unit 4: Social Media Policy Creation and Enforcement
โข Unit 5: Strategies for Effective Crisis Communication
โข Unit 6: Social Media Tools for Crisis Management
โข Unit 7: Stakeholder Engagement during a Crisis
โข Unit 8: Case Studies: Successful Social Media Crisis Management
โข Unit 9: Legal and Ethical Considerations in Social Media Crisis Management
โข Unit 10: Post-Crisis Evaluation and Continuous Improvement
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